Automate Common Tasks with Quick Steps

Quick Steps apply multiple actions at the same time to email messages. This helps you quickly manage your mailbox. For example, if you frequently move … [Read more...]

Editing Messages in Outlook

Outlook 2010/2013 - Need to edit a message you received or add notes to it? Have you ever received a message and just wanted to simply add notes to … [Read more...]

Conditional Formatting for Outlook Appointments

I recently joined the Directions Training team and learned quickly that classes could be at any one of our training facilities, or off-site at a … [Read more...]

Turn an Email into a Meeting Invite

Did you know that you can turn an Email into a Meeting Invite in Microsoft Outlook? You can do so with one simple click! All the recipients of the … [Read more...]

Save One or More Outlook Emails to a Word Document

Ever wish you could just save your emails into Microsoft Word without having to do a copy/paste? You can! Simply perform the following steps below to … [Read more...]

Creating an All Documents View in Outlook

In Lotus Notes I had an All Documents View. Now that I’ve migrated to Outlook, is there any way to access an All Documents View? Even though … [Read more...]

Getting Started with Office 2013

Setting your Preferences As a new user to Microsoft Office 2013, you may find yourself wanting to change some of the default settings. For example, … [Read more...]

Outlook 2013 Shortcut Keys & Tips

Addressing a Recipient for the First Time From a new mail message, click in the To:, Cc:, or Bcc: field and enter the recipients first and/or last … [Read more...]

Microsoft Outlook 2013 Templates

Do you find yourself sending the same emails over again and again? Outlook templates are a great timesaver. Use email templates to send messages that … [Read more...]

The Importance of Microsoft Applications Training

One of Directions Training’s Microsoft Applications Instructors wanted you to know… As an Applications Instructor, I deal daily with people who … [Read more...]

Goodbye Hotmail, Hello Outlook

One of Directions Training’s Microsoft Office training experts wanted you to know… If you’re one of 300 million people using Hotmail.com, it’s time … [Read more...]

Microsoft Outlook – Avoid the Reply-Allpocalypse

The holiday season is upon us and many business organizations will send out an e-mail about the company’s holiday party. Now imagine if one employee … [Read more...]